Delivery and Order Policy Terms & Conditions
At Eagle Vale Olives we recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this Web site is explained below.
The types of personal information that we collect from you will depend on how you use our Web site. You can be certain that the information we receive about you will be treated as strictly confidential.
The information that we collect and what we do with it
If you visit this site to read or download information, we will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and web site development purposes only.
The circumstances under which we disclose information about you
It is our policy not to sell or pass on any personal information that you may have provided to us through email unless we have your express consent to do so. An exception to this is we may be required by law to disclose certain information.
How we handle emails in our Mailing List
If you prefer not to receive information such as new items, special offers, promotions, discounts, etc from us, you can remove yourself from our mailing list by either of the following:
For members: Login to your account, and go to the Update Profile page. Uncheck the free newsletter option at the bottom of the page.
For non-members: Click "unsubscribe" located at the bottom of the promotional email we send out to you.
Also, we will preserve the contents of any email message that you send us if we believe that we have a legal requirement to do so. Emails sent to or by us are routinely monitored for quality control, systems administration and legal compliance purposes.
What to do if you believe the information we hold about you is inaccurate
If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information accordingly.
Products and delivery valid for Australian residents Only - Outside Australia please contact: firstname.lastname@example.org
Australia-wide Free Delivery for all orders above $75 applicable to Australian residents only. Orders below $75 will be charged at a flat rate of $15.
All mail orders will be dispatched twice a week, every Tuesday & Thursday. If orders are received late and miss the Thursday dispatch date, it will be dispatched the following Tuesday.
Please note that due to the COVID-19 situation, all deliveries may take longer than usual. We seek your understanding in this difficult time.